TERMS AND CONDITIONS OF BOOKING:

• The service Provider – MySnap Photo Booth
• The Customer – The person(s) and/or entity booking services provided by MySnap Photo Booth

This contract and its terms will set forth an agreement between the provider and the customer for the hire of the photo booth and associated services. This written contract sets forth the full, written intention of both parties and supersedes all other written and/or oral agreements between the parties.

PAYMENT:

• A 50% deposit secures the event date and the balance is required within 5 days before your event.
• If the operator has to use the equipment for a time period in excess of the hire period agreed, the additional time will be billed to the customer at the following rates:
  • R 950.00 per additional hour of use.
  • R 450.00 per hour Idle hours. (Idle hours – the selected package hire runs as consecutive hours. Should you require a break in between hours the idle hour fee of R450 per hour will apply.)

TIMING:

• We will arrive approximately 60 minutes before the start time of hire to set up. Should you require earlier setup, please arrange this well in advance. Setup in excess of 2 hours prior to the event will be billed at R450 per hour idle time.

SETUP:

• The photo booth takes approximately 45 minutes to setup.
• Should the photobooth location be within the area where formalities will be taking place, we cannot be held responsible should there be a slight disturbance during this time due to setting up. Although we endeavour to setup and breakdown without causing a disruption, this isn’t always possible. In this case we urge you to book idle time to ensure the photobooth is setup before the formalities begin, or alternatively allocate an area near an entrance/exit of the venue.

DELAYS:

• The Provider is not liable for any delays in service that may be caused by, but not limited to;
  • Traffic delays
  • Power outages / loadshedding
  • Unsuitable setup location

REFUNDS & CANCELLATIONS:

In the unlikely event that the Provider is unable to supply a working photo booth for at least 80% (including occasional maintenance time) of the agreed service time, depending on the conditions we will stay for a longer time period to compensate for the lost time.

If the printer fails to print out the photos on site, the Provider will print all photos saved from the event and deliver it to the Customer free of charge.

• Deposits received are non-refundable. The Provider will however attempt to secure a secondary suitable date, if acceptable to both parties.
• Any cancellation will incur a 50% cancellation fee if cancelled between 1 – 7 calendar days prior to the event date. This fee is calculated as a % of the balance owing of the of the booking.
• Any cancellation will incur a 100% cancellation fee if cancelled on the day of your event date. This fee is calculated as a % of the balance owing of the of the booking.
• No refunds will be made if there is load shedding and/or unscheduled electricity power cuts and/or due to events beyond the Provider’s control.

SERVICE PERIOD:

The Provider agrees to have a Photo Booth operational for a minimum of 80% during the hire period. Operations may need to be interrupted for routine maintenance of the photo booth.

LOSS OR DAMAGE TO PROVIDER’S EQUIPMENT:

• The Customer assumes complete responsibility for any loss of or damage to the Provider’s equipment caused by any misuse of the equipment by the Customer, their employees or their guests.

DATE CHANGES

• Any request to alter the agreed date of the rental of the Photo Booth must be made in writing and at least thirty (30) days prior to the Customer’s event.
• Any change of date is subject to the availability of the Provider on the alternative date and receipt of a new booking confirmation.

CONTINUATION, SUBSTITUTION & REPLACEMENT OF SERVICE:

In the unlikely event that the Provider is unable to supply the originally booked equipment and/or service due to unforeseen circumstances such as, but not limited to, equipment theft, failure/damage, staff shortage etc. The Provider will try and make alternate arrangements by either substituting equipment and setups in order to still accommodate the booked service or the Provider will outsource to a trusted third party who will render a similar service on behalf of the Provider. If the Provider is unable to substitute, replace or make any alternative arrangements for your booking, only then will a refund be issued to the Client. Should any additional costs be incurred due to substitutions and/or replacements, the Provider will carry the costs that are within reason.

TERMINATION OF HIRE/ABUSE/THREATENING BEHAVIOR:

The Provider will not tolerate any abuse or threatening behaviour to any of our staff or abuse of the booth or booth equipment. If this occurs the Provider retains the right to terminate the hire immediately. The Provider may terminate the hire in cases where our staff feel the equipment belonging to the Provider or the booth itself is in danger of being damaged or has been damaged due to the actions or unruly behaviour of you or your guests. Wherever possible and reasonable to do so we will speak with you or the venue first to try to resolve the matter before any termination is enacted. If we do terminate, for any reason, the full cost of hire will remain due and we will not issue any refunds for any period of hire not provided.

The Provider will not accept or deem acceptable any forms of intimidation, harassment, hate speech or discrimination of any sort towards any person or entity associated with The Provider either currently or in the past.

The Client may not use any documentation, images or communication of any sorts between The Client and The Provider in order to leverage a better price from any competitors. The Client may also not disclose any of the information exchanged between the two parties (Provider and Client) as this is deemed privileged at all times, before, during and after any booking.

The Provider reserves the right to cancel any booking and at any time prior and / or during the booking should any of the terms in this document be broken and / or not upheld by The Client.

EVENTS BEYOND OUR CONTROL:

The Provider cannot be held responsible for any circumstances that may prevent us from attending your event; these may include, but are not limited to severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the case that we cannot attend or fulfil your hire due to events beyond our control we will contact you or the venue as soon as possible. In these instances, our liability will be limited to the refunding of all of monies paid.

INDEMNIFICATION:

The Customer agrees to, and understands the following:

• The Customer will indemnify the Provider against any and all liability related to the Customer’s Event and use of the Provider’s equipment.
• The Customer will indemnify the Provider against any and all liability associated with the use of any pictures taken at the Customer’s event by the Photo Booth or by its operatives, employees or affiliates.
• All persons using the Photo Booth at the Customer’s Event hereby gives to the Provider the right and permission to copyright and to reproduce or otherwise use any photographic portraits or pictures of any Photo Booth user who may be included in whole or in part, via any or all media now or hereafter known for illustration, art, promotion, advertising, trade, or for any other purpose.
• In addition, the Customer, hereby releases, discharges and agrees to maintain the Provider free from any liability arising out of the taking of said picture or any subsequent processing or publication thereof including, without limitation, any claims for libel or invasion of privacy.
• The Standard Props are a free addition to the photo booth hire and if for any reason the free additions are not working or available, the Customer is not entitled to a refund.
• The Customer understands and acknowledges that the Provider reserves the right to withhold any digital images in any form (physical prints, USB, online gallery etc) until all outstanding balances are settled.
• The Customer understands and acknowledges that the Provider reserves the right to refuse service until any outstanding balances are settled.
• The Customer hereby acknowledges and understands that the Provider has no obligation to correspond by means of telephone, social media platforms or in person. The Customer understands and acknowledges that the formal form of communication is via email and that the Provider will respond to any request, queries and communications when the Provider is able. The Provider is under no obligation to respond to any correspondence immediately and / or within any time period demanded, requested and / or stated by the Customer.
• The Customer understands and acknowledges that design work of any Photo Booth related matters are only done between seven (7) and fourteen (14) calendar days prior to the Customer’s event. The Provider is under no obligation to provide design work at any time prior to the aforementioned days.

The Customer acknowledges and accepts that the Provider reserves the right to refuse, deny, withhold any deliverables, service and/or refunds in the event that any clause in these Terms and Conditions are breached, until such breaches are rectified.